Background: I work at a canteen at a fairly large hockey arena. We sell a lot of different foods and drinks.

I'm getting sick and tired of so many misconceptions and general dumbassery hockey parents have.

1) We have three types of coffee (I have no idea why we just can't serve regular and decaf). We've dumbed the coffee types down to a strong, mild or decaf (for the sake of not further confusing the dumb hockey parents). Given that not everyone knows everything about coffee, I still get pissed off when they complain that they need caffeine and when I ask them what kind of coffee they want, they instantly go for the strong. Sorry sir, but just because the coffee is named strong does not mean it has more caffeine. In fact, the mild has more caffeine than the strong, but no, because it says strong, and you're a tough burly man, you go for that (black, no less) and disregard my little tidbit of information.

2) I don't care that you think decaf coffee is for pussies. Seriously, some people drink the stuff because they like the taste. Whatever. I can just as easily say your caffeinated coffee tastes like shit anyway. Next time you give me that rant you have, it's decaf for you.

2) Powerade is not healthier than orange juice for your 8 year old kid. I could tell you that and the fact that pumping your tiny child full of electrolyte shit that he doesn't need can result in health problems, but the customer is always right. It pains me every time I hear a parent override their child wanting a juice with a Powerade instead. It doesn't even taste good.

3a) Please try to listen to what I am saying. "Is that everything" means exactly what it means. No, it doesn't mean "yes, that's it with and small coffee." Proper response: "Actually, no, could I also have a small coffee?" and so on.

3b) When I ask whether you want a strong, mild or decaf coffee, I want to know whether you want a strong, mild or decaf coffee. The term "regular" doesn't exist here, so use whatever left of your hockey filled brain and make that life threatening decision. Also, when I ask if you want a small or large, those are your only two options. If we had a medium size, I'd say so. Actually, I could be hiding it in the back, behind the regular coffee.

4) Open your fucking eyes. The napkins are in the grey basket on the table. You know, right in front of the lids. And for fuck's sake, there's a garbage can right beside the table, USE IT. Those empty container that you just took the last milk cup out of isn't a garbage can either. Other people have to use that table too, fucker.

*facedesk* I could go on and on...

Honestly and truly, I feel your pain.

Customers are generally stupid. They have no idea what they want, and when they finally get it, they usually don't know what to do with it.

i too know how you feel.. i work at a job similar to yours everyday and I have to put up with stupid customers. Is it really that hard to know what you want and be able to order correctly?

Here's something else that's been irking me.

The way everything is set up, we have the Concessions (food) staff, Tournament staff and the Operations (zamboni drivers/maintainance) staff. Next up the ladder is Management and the next step up is Upper Management.

Because we're in a fast paced environment and Management/Upper Management takes for fucking ever to do anything, we often have to write our own signs by hand. Upper Management hates this because it looks sloppy and unprofessional and often takes our signs (of course, while we're not there) and hides them from public view or simply rips them down.

My beef? Our managers can't write for shit. In the Operations Office (where I have to go to clock in), there've been two notes posted on the board. It took me three days before I took a red pen to it and if the damned pen weren't out of in, I would have corrected every fucking mistake in the notes (which there were two major mistakes per sentence).

I fail to see how we can't have neatly printed, grammatically correct signs posted because they can't get off their lazy asses to make one for us while our managers type up public notices riddled with basic grammatical and spelling errors.

I feel that if I sent Upper Management an email point out this flaw in the system, I'll just be overreacting and just asking for trouble. But fuck, what looks more unprofessional: sloppy spelling/grammar in a typed document or spelling/grammatically correct hand-written signs?

Just get me a fucking medium regular coffee, double double, and pour some powerade in for me. That's all today, oh yeah I need a popcorn also.

Ah yes, work. Nothing pisses me off more than having the sales manager at my company come out of his office in his golf shirt come over to me in the production department telling me what to make, when he has no bloody idea of what is in stock, what is being sold and how many units are on backorder because we dont have the parts to make them. The office people at my work have their head so far up their asses they can see the back of their teeth.

Posted by KublaKhan Honestly and truly, I feel your pain. Customers are generally stupid. They have no idea what they want, and when they finally get it, they usually don't know what to do with it.

My unlimited FURY is aimed at MORONIC senior citizens, herein referred to as the old fucks, who waddle their AARP asses into fast food establishments and try to order something. It's like, look, the fucking menu is NUMBERED... how much more dumbing down do you need? Yes, the fucking burger comes with pickles, deal with it, pick them off. No, you fucking don't get a senior citizens discount. You get a free fucking coffee as is, take it and walk.

Meanwhile, while these ancient fucking assholes are trying to order, the lines pile up behind them... it's enough to make you want to smash Granny and Grampie Grunt across the back of their brittle fucking skulls with a shopping cart.

Samurai

I totally understand everyone's pain here. I work for an airline and seriously when passengers walk through the front door of the airport, they receive a lobotomy. Example: These two idiots check in, I tell them their gate and they head off, I'm thinking everything is fine.... it's not. They show up after the departure of the flight and ask where their flight is. I explain that it's gone...they weren't at the gate and it left without them. They argued that they were waiting for it and there is no way they missed it... they never saw it "pull up out front" in total disbelief, afraid to ask what I thought they meant, I asked...... here those fucktards walked away from the counter and went back outside to wait for the plane to pull up outside the airport.... just like the taxis and other vehicles do.... could not fucking believe it.

Posted by Tracylyyn I totally understand everyone's pain here. I work for an airline and seriously when passengers walk through the front door of the airport, they receive a lobotomy. Example: These two idiots check in, I tell them their gate and they head off, I'm thinking everything is fine.... it's not. They show up after the departure of the flight and ask where their flight is. I explain that it's gone...they weren't at the gate and it left without them. They argued that they were waiting for it and there is no way they missed it... they never saw it "pull up out front" in total disbelief, afraid to ask what I thought they meant, I asked...... here those fucktards walked away from the counter and went back outside to wait for the plane to pull up outside the airport.... just like the taxis and other vehicles do.... could not fucking believe it.

Does not surprise me one bit Tracylyyn.

I've had many idiots come to my desk and some of them had me on the verge of screaming in frustration. Among the worst was the one guy who didn't realize that you had to step out of the elevator when the doors opened at your floor.

Rainman8889,

Are you serious??!! Um, how is that possible? How can someone be that stupid? I wonder all the time how these people have actually survived this long and haven't drowned in the shower.

Posted by Tracylyyn Rainman8889, Are you serious??!! Um, how is that possible? How can someone be that stupid? I wonder all the time how these people have actually survived this long and haven't drowned in the shower.

Yes I am serious. How is that possible? I haven't the slightest clue. At this point in time, that was the most stupidest thing I have seen next to the people who would argue with me that we have a 25th floor when we only have 19 floors.
It makes me wonder if the guy actually forgot to breathe one day.

I used to believe that people could not be any stupider than that but I wound up being proven wrong on a daily basis.

Posted by rainman8889 I used to believe that people could not be any stupider than that but I wound up being proven wrong on a daily basis.

...and then there's the story about a rich-kid bumpkin who called the citizens of Pakistan 'pakies.'

Posted by KublaKhan ...and then there's the story about a rich-kid bumpkin who called the citizens of Pakistan 'pakies.'

pakistani takes too long to say
(recognize sarcasm fuckers.)

Samurai

Posted by Samurai pakistani takes too long to say (recognize sarcasm fuckers.) Samurai

Yeah, but this guy doesn't understand sarcasm. he's that stupid.

Since we don't have a business center at the hotel where I work, I often give guests my work email address so I can print things for them. I did this tonight, "It's Sara, s-a-r-a, at hotelpreston dot com."

I never receive the email. I call the guest to see if they'd sent it, and he said he had.

I ask if he sent it to Sara, s-a-r-a, at hotelpreston dot com. He said, "You told me it was s-a-r-a-h." I stood, mouth agape, and struggled for a response. "Sir, I apologize that you misheard, but I know how to spell my own name." was the best I could muster, and then told him to send it again.

Edit: to add picture.

I hate when that happens too, Sarah.

Well it turns out that I can pull the sexual harassment card on a girl who's annoying me at work. Huzzah.

Posted by firequall Well it turns out that I can pull the sexual harassment card on a girl who's annoying me at work. Huzzah.

Wait for the After-work-parking-lot blowjob before taking action.

Posted by KublaKhan Wait for the After-work-parking-lot blowjob before taking action.

My dad picks me up after work.

More stupidity today. Not as bad as the idiot I mentioned but a nuisance.

A couple of people approach me. Ask for directions to the nearest subway station. I give them the directions and the one person said "That's not what the other person told us."

I assured her politely that the directions I gave her are correct.

She kept insisting I was wrong and finally walked away.

Question I have is: Why the hell are you asking me for directions when you already know where you're going?

BLARGH!