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UER Forum > Private Boards Index > Pissed Off > Service Workers Treated Like Crap By Customers (Viewed 4646 times)
fedge 


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Service Workers Treated Like Crap By Customers
< on 9/6/2008 1:38 AM >
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Businessman: It says one hundred percent guaranteed, you moron!
Brad Hamilton: Mister, if you don't shut up I'm gonna kick one hundred percent of your ass!

I was the local KFC and the person at the front of the line was this older lady are her developmentally challenged teen daughter.

The mother was constantly changing the order. At one point she freaked on the cashier girl when she demanded to know why gravy wasn't listed on the big, overhead menus. The cashier girl pointed to it and the lady says "well, not my fault your sign is screwed up, you should fix it!".

The guy in front of me looked back at me and rolled his eyes. I responded with a courtesy "WTF" shoulder shrug.

After doing some math in her head the lady had a revelation that by ordering in a combo she could save $1.67. So, the cashier girl, whom I know from brief chats on previous visits as a really sweet, tolerant person, reached for a pad to re-do the total. "Ohhhh, you don't believe me", the lady shrieked. The retarded developmentally challenged daughter chirps up, "Mom, don't let her rip you off!!!".

The whole restaurant was filled with this uneasy tension.

After a short wait the cashier brought the bagged order to the counter. "You put knives and forks in there, right?". "Yes", the cashier girl said. "You sound like you had a long day", the lady says, trying to show some sympathy. I muttered under my breath something along the lines of "no kidding, grandma". She didn't hear it but my fellow line waiters did and they started giggling with knowing grins.

The mother at this point just started to sense the situation. She then grabbed her daughters arms and wobbled out the door.

Once I made my way to the front of the line, I made my order and paid with exact change that I had ready because I've ordered the same thing in the past. I told her she was doing a bang up great job and she explained in a quiet but meaningful way, "it's just been steady customers all day long with no breaks and I have to close tonight".

This girl truly deserves a raise or something. A really cool operator. She could have blew up at any point but she handled herself in a way I'm not sure I could have myself. I would have pulled a Brad Hamilton...

Heh.



[last edit 9/6/2008 1:45 AM by fedge - edited 2 times]

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MutantMandias 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 1 on 9/6/2008 2:10 AM >
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She's a worthless piece of shit who should die because she can't earn more than minimum wage.




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fedge 


Location: Gaud Corners, Ontario, Canada
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Re: Service Workers Treated Like Crap By Customers
< Reply # 2 on 9/6/2008 2:16 AM >
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Posted by MutantMandias
She's a worthless piece of shit who should die because she can't earn more than minimum wage.

You weren't ordering chicken at the KFC in my town tonight, were you?




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MutantMandias 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 3 on 9/6/2008 2:20 AM >
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No, I'm just trying to apply the conservative mindset that I'm learning in the Politics thread. Apparently people who don't make much money should not be allowed to live, so that should make you feel better, right?




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mutantMandias is something more than human, more than a computer. mutantMandias is a murderously intelligent, sensually self-programmed, non-being
Drooldog 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 4 on 9/6/2008 2:23 AM >
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I love people who ask for EXACT FKING change on a order...I deliver on a BICYCLE and I get your food there within 10 mins 95% of the time. I do not carry pennies, dimes or quarters. Just because your to cheap to tip and call and file multiple complaints about us not having change is annoying. Thats why for now on your food takes 30-45 mins to get there and we give you over 400 pennies (instead of ones) and we carry exact change to your damn delivery just because we know you LOVE your change.

O and our subs do not have mayo on one half and mustard on the other.Stop calling saying I fked up your order. Sorry if your drink had 9 ice cubes instead of 6. Sorry if I put 5 onion rings instead of 9. I know that sitting in the guard shack for 8 hours a day is pretty shitty job. I just have to give you something to be more annoyed about! =)

Love,
Jimmy Johns Driver

Note- Never stiff a driver..we remember




fedge 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 5 on 9/6/2008 2:47 AM >
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With the cat pee thread, I tipped my carpet cleaner guy $7. He was astonished. Apparently people demand exact change and don't tip. Insane!




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MutantMandias 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 6 on 9/6/2008 2:52 AM >
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I one time couldn't make exact change for a woman when I made a delivery. The total was something like $17.32. She gave me a $20.00. I started to take some ones off of my roll and handed them to her. She kept waiting, so I dug into my pocket to start getting change. She kept waiting. I started counting out coins, but didn't have enough to add up to the amount. She kept waiting. Eventually, seeing that she wasn't even going to let me have a 68 cent tip, I realized that my only solution was to give her a total of $4 change.

The bitch negative tipped me.



[last edit 9/6/2008 2:55 AM by MutantMandias - edited 1 times]

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Samurai 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 7 on 9/6/2008 11:29 AM >
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this would be great therapy...

during my vacation, get hired at a burger king, mcdonalds, whatever and wait for the magic customer to come through. Someone like the aforementioned bitch or any number of other self-important assholes to treat people like shit. Wait for them to do what they do best and then, right in the middle of it, come across the counter flailing obscenities, fists flying, just doing your best rage. Then quit, look back at the customer and tell them, "i'll be waiting for you in the parking lot!"

And then leave... just for the hell of it.




Drooldog 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 8 on 9/6/2008 11:42 AM >
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I loved that video of the dude taking a bath in the sink. Why? Because the news interviewed a "over-weight" person who said that she was disturbed by the video and probably wouldn't eat at BK again. Isn't that a good thing? Don't you know that fast food employees are paid minium wage so your going to get a lot of your "lower class" workers.




Wiccan 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 9 on 9/7/2008 4:20 AM >
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I believe that I've posted some tales about general assholery I dealt with when I worked as a hotel housekeeper,but my co worker topped me in sweet revenge one fine day.
We were cleaning the room of some uppity bitch who demanded every extra she could possibly think of,yet still complained,and was staying for a week or so. Such were the bitch's demands,that two of us had to fix her room each day,and I nearly fell over laughing when my co worker sat on the woman's (feather,NO polyester!!) pillow and cut the wettest,most foul fart on it that I had ever had the misfortune of hearing.





Emma Peel 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 10 on 9/7/2008 4:45 AM >
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Hm well ... I used to not have a lot of confidence and so when people treated me like crap, they got away with it.

Two years of therapy and roller derby later, I walk differently, carry myself differently, and make better eye contact. I even speak differently. That cuts down on the asshole customers, quite a bit.

But still I get the occasional dooshbag who thinks I'm harassing him when I ask if he wants a fucking refill on his fucking coffee, or check on him 2 minutes after he gets his food to make sure it tastes okay and that he has everything he needs.

And as soon as those fuckers get snippy with me, I get snippy right back. I suppose someday this will be my downfall. For instance, the man from another waiter's section who was clearing his throat and apparantly attempting to get my attention. He began to whistle when this didn't work. I finally turned around and said, "You know, I'm not a dog. Use your words. Saying, excuse me, please, ma'am, would have been a lot more effective in getting what you want. Now, all you've done is treat me disrespectfully and have gotten yourself nowhere, with your poor efforts."

I also am known to tell people, "Look, I'm sorry that the cook didn't make your food right, but you are not allowed to speak to me in that tone of voice. You can either take it down a notch or pay now and get out."

Interestingly, whenever I do this 180 on them (I go from very sweet to ass-kicking-time), they almost always tip me at least 15%.

Oh, except for obese trucker butch bitch. She got good service, everything was perfect, nothing wrong, we were nice to each other ... and then she gave me 4 cents as a tip. She's another customer that I gave their tip back to. How fucking rude.



[last edit 9/7/2008 4:46 AM by Emma Peel - edited 1 times]

Sorry, I probably forgot my <sarcasm> tags.
emck00 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 11 on 9/7/2008 4:36 PM >
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I worked at a small ice cream place in august, we had not only ice cream, but subs, hamburgers, etc. WOW. the people you have to deal with just astonish me. I would feel like absolute shit coming home from work because of the assholes i dealt with. I found that the people who i recognized pretended not to know me and were incredibly rude, but most of the time people i didnt know were very nice and understanding. I will never work with the public again. It sucks, i'd rather work alone and be happy then deal with retards everyday who cant treat me with any respect, when im the one dealing with their food.




Emma Peel 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 12 on 9/7/2008 6:48 PM >
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Posted by emck00
[....]when im the one dealing with their food.


I always find a way to subtly remind rude customers that I spend more time with their food than they do. That usually shuts 'em up. : )




Sorry, I probably forgot my <sarcasm> tags.
Samurai 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 13 on 9/7/2008 7:41 PM >
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Posted by emck00
I worked at a small ice cream place in august, we had not only ice cream, but subs, hamburgers, etc. WOW. the people you have to deal with just astonish me. I would feel like absolute shit coming home from work because of the assholes i dealt with. I found that the people who i recognized pretended not to know me and were incredibly rude, but most of the time people i didnt know were very nice and understanding. I will never work with the public again. It sucks, i'd rather work alone and be happy then deal with retards everyday who cant treat me with any respect, when im the one dealing with their food.


when it comes to the people dealing with my food, i tip big and am uber polite.

Emck, which place is that?




PAexplorations 


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Re: Service Workers Treated Like Crap By Customers
< Reply # 14 on 9/7/2008 10:01 PM >
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I used to waitress in a local restaurant so I knew a lot of people that came in there. There was this bitch that used to come in on night shift and talk shit on me because she used to date my now ex husband. I came to work one day only to be told there was shit written all over the wall in the bathroom about me. Well i knew it was her, just that gut feeling due to the things that were written. She made the mistake of coming in about 2 days later on my shift and thought she would be a smart ass and sit in my section. Unlucky for her. I was sweet as pie, got her whatever she wanted and asked a few times how the food was.
Little did she know that i hocked a nice fat loogie under her over easy eggs and she had cleaned her plate up nice with her toast to get all the goo and egg yolk.
I have never done that before or since. Bitch. I never got so much satisfaction out of anything!





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Re: Service Workers Treated Like Crap By Customers
< Reply # 15 on 9/8/2008 1:06 PM >
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So speaking of courtesy, tipping, ect......

What does everyone here tip for various services, or if you are providing these services, what tip is acceptable.

1) Food delivery (pizza, subs, chicken, ect)

2) Sit-down restaurant with full service

3) Buffet style restaurant

4) News paper delivery

5) Hotel cleaning service

Anything I missed as well please.



If you provide the above services, particularly number 1 and 5, do most people tip or most people not tip?




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MutantMandias 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 16 on 9/8/2008 1:10 PM >
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Posted by Nvr2loud


Anything I missed as well please.





Yes, there are certainly some service industries that involve tipping for extra service that are not on your list.




mutantMandias may cause dizziness, sexual nightmares, and sleep crime. ++++ mutantMandias has to return some videotapes ++++ Do not taunt mutantMandias

mutantMandias is something more than human, more than a computer. mutantMandias is a murderously intelligent, sensually self-programmed, non-being
Nvr2loud 

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Re: Service Workers Treated Like Crap By Customers
< Reply # 17 on 9/8/2008 1:12 PM >
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Posted by MutantMandias



Yes, there are certainly some service industries that involve tipping for extra service that are not on your list.



I'm just trying to put together the most common list, please add to it.




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Re: Service Workers Treated Like Crap By Customers
< Reply # 18 on 9/8/2008 1:22 PM >
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I tip my tattoo artist/piercer. I mean, especially if you plan on going back to the same artist, I'd certainly want a good relationship with the person jabbing me with a needle gun or shoving metal bars through my flesh.




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Re: Service Workers Treated Like Crap By Customers
< Reply # 19 on 9/8/2008 1:24 PM >
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Posted by Nvr2loud

1) Food delivery (pizza, subs, chicken, ect)

2) Sit-down restaurant with full service

3) Buffet style restaurant

4) News paper delivery

5) Hotel cleaning service



1. 20% or so.
2. Between 20 and 40%
3. 20%
4. I don't receive a newspaper
5. Around five bucks a day, but only if I stay more than one night.

Hairstylists get between 30 and 50%.
Baristas get a dollar or two a drink and whatever change I have if I pay cash.
Bartenders get two bucks a drink or 20%, whichever is higher.

Bellman should get a dollar or two a bag, that's not my policy because I can carry my own shit, but just the industry standard. A shuttle driver who loads your bags and takes you to the airport should get about the same, maybe a bit more if he opens doors for you. I did give a dude $10 for taking me to Target so I could buy clean underwear when I was stranded by the airport.

This is all depending on average, pleasant service.





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